Our Terms of Sale

Liability - IMPORTANT - Please Read Carefully

CUSTOMS CHARGES

 ** Since the UK left the EU we are finding an increasing number of local Customs are applying import and duty charges ** 

Please be advised that these charges (where levied) are for the buyer (importer) to pay and not included in the purchase price on our Website. Breathalyser Direct Ltd will not be liable for any of these charges.    

A digital breathalyzer should be used only as a screening device and may only give an indication of the possible presence of alcohol in the blood of the test subject. It is extremely important that fitness to drive or operate machinery is not based on the result of any breathalyser test. By buying from us you agree to this.

If you are an employer then you MUST be aware of the accuracy levels and certification levels of various breathalyser devices. All alcohol screening tests must be backed up by a Home Office Approved Device with the test result printed out and independently witnessed. A confirmation blood or urine test must be carried out by a UKAS Laboratory if disciplinary action or termination of employment is likely to result. We will not be responsible for any actions taken by you and will not become involved in any action (legal or otherwise) with respect to the consequences of you terminating or taking disciplinary action against an employee following a breathalyser test taken with one of our products. Please seek legal advice before taking action following the result of a failed breath test.

There is no 'safe' alcohol limit. If you have consumed any alcohol you should not attempt to DRIVE OR OPERATE MACHINERY.

The exact concentration of alcohol in the blood of the test subject cannot be accurately determined by using a breathlayzer. Correlation between breath alcohol content and blood alcohol content depends on many variables. Breathalyserdirect disclaims liability for incidental, special, or consequential damages of any nature. We make no warranties as to the accuracy of any articles or information on this site. You should always consult with a legal professional if in doubt. All of our breathalyzer units, with the exception of the Drager & Lion series are non Home Office approved and therefore should be used for screening only. A home office approved calibrated unit, blood test or urine sample will be required if action is to be taken against an individual or employee for breach of contract or in the event of disciplinary action due alcohol consumption. We do not offer advice/recommendations regarding disciplinary procedures against individuals suspected of alcohol abuse/intoxication in any way, and as such will not enter into any dialogue or written communications regarding such.

Breathalyserdirect and its subsidiary companies will not be liable for any loss incurred by you as a consequence of alcohol influence in any way. We will not be liable for any loss through misuse of our website, by any unauthorised access to, by any alteration of data transmissions, any corruption of data, any destruction of data, or any other loss incurred.

All accuracy levels are quoted from the manufacturers supplied figures and may or may not be achieved in day to day use dependent on test conditions. We will not be held liable for failure to achieve the quoted accuracy levels in any way. You accept this by agreeing to these terms and conditions.

Order Processing & Cancellation Fee 

Once an order has been accepted and the calibration process for breathalyser devices has commenced, including any use of workshop time, the order is considered partially fulfilled. Any cancellation following the commencement of this process will incur a calibration and handling fee of £40 (excluding VAT) per unit. This fee reflects the costs associated with labour, workshop time, use of professionally certified calibration gases, preparation of calibration certificates and the allocation of resources required to perform the calibration. We can only accept cancellation instructions by email. By placing an order, you acknowledge and accept these terms.

Returns & Your Right to Cancel

Your right to cancel, or the 'cooling-off' period

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, consumers generally have the right to cancel an online purchase within 14 days of delivery.

However, breathalysers are personal safety / medical-screening devices. For reasons of health, safety and hygiene, once a device has been opened, handled or used, it cannot be resold or re-entered into stock. Accordingly, the right to cancel does not apply where the product seal has been broken or the device has been used, unless the unit is faulty.

Please also refer to the section above regarding order processing and cancellation.

Returns

Returns will only be accepted with our prior agreement. Any agreed return must be made at the customer’s expense and we strongly recommend insured shipping.

Returns received outside the statutory cancellation period, or without prior authorisation, will not be accepted unless the goods are faulty.

Condition of returned goods

To qualify for a return as “as new”, goods must be unused, undamaged, unopened and returned with the original packaging intact. No exceptions will be made unless the goods are confirmed to be faulty.

Where a device has been opened or handled, we may, at our sole discretion, agree to accept the return. In such cases, a deduction of 35% of the purchase price, plus our original shipping costs, will be applied to reflect the diminished value and our inability to resell the device due to health, safety and hygiene considerations.

Testing, inspection & “No Fault Found” units

If a device is returned to us and, following inspection and testing in our workshop, is found to be operating correctly and within specification, this does not constitute a fault. We will also video any testing orocess for your reference using our Police calibration equipment. 

In “No Fault Found” cases, the unit will be returned to the customer and no refund will be issued. Postage and packing charges may apply.

Calibration & workshop services

A calibration or testing service cannot be cancelled once work has commenced or workshop time has been booked.

Once the testing procedure has begun, fees are non-refundable, including where calibration cannot proceed due to customer-side issues (for example, password lockout) or where a unit fails calibration due to an internal defect.

Where devices are returned to the customer following testing, return postage and packing charges will apply. In some cases, and entirely at our discretion, we may offer to offset testing or calibration fees against a new or replacement device.

Customs Duty & Import Taxes 

Please note that since the UK left the European Union, some authorities will levy customs charges on import of a breathalyser unit and accessories. Payment of these are the responsibility of the purchaser. 

Breathalyser Direct Ltd accept no responsibility for any charges that may be levied and that are beyond our control.                           

Breathalyzer & Drug Test Sales Terms

These terms and conditions cover all purchases from Breathalyser Direct, UK Breathalyzer Shop , Breathalyzer Solutions & Irish Breathalyzer Shop. & Drug Test Direct. By buying from us you accept these terms.

Use of Logos/Trademarks

Use of all logos and Trademarks from ITV, BBC, Channel 5's Fifth Gear, NHS and any other organisation appear with the approval of the relevant organisations on the understanding that the use of said logo does not imply an endorsement or otherwise from that organisation of any of our products.

Delivery

Order Discrepancy 

Our team checks all orders being shipped for accuracy and the order undergoes two independent checks before leaving our premises. Having taken delivery, if you feel that you are missing any part of the order or the goods are damaged, you must notify us within 48 hours of receipt to allow us to investigate fully.

In the case of recalibration vouchers, these are a hard paper voucher which should be treated similar to any voucher as carrying a monetary value. The voucher MUST be returned with the device to claim the calibration. Lost vouchers will not be replaced.     

Alcohol Testing Breathalyzer units & Drug Tests are normally dispatched the same day. However during busy periods this may not be possible. If you require guaranteed next day delivery, then you should contact us by telephone to request this service - an additional postage fee for guaranteed next day will be levied - normally £15 on standard orders. This is not available after for orders placed after 3.00pm

Free Delivery applies to UK mainland and Republic of Ireland orders only.

Exceptionally where a breathalyzer is out of stock, we will advise you by email as soon as possible giving you the option to cancel your breathalyzer order and be credited with a full refund.
Please contact us directly for shipping to other destinations or for bulk orders.

On international breathalyzer orders, where your breathalyzer is returned to us because of failed delivery, we reserve the right to charge for the return postage on your breathalyzer.

On other orders containing an error (for example wrong unit ordered by mistake or quantity error) we will refund or replace as required. Postage return fees will not be refunded where the error is not our fault.

Most of our goods are dispatched requiring a signature on delivery (Recorded/Special Delivery). If the goods are not delivered successfully then we will lodge a claim on your behal. 

Claims for damages must be made within 2 days, including the day of delivery. All claims for damage will need to include image of damaged goods and packaging, copy of cost and sales invoice. Claims for lost goods must be made within 7 days, including the day of the proposed delivery. All claims should include copy of Cost and Sales invoice.   

Please note that no claims will be accepted by ourselves or our couriers where a proof of delivery signature has been obtained.

In addition where goods have been despatched and not received, we require that notification of any non delivery be made to us within 14 days of the date of order. No claims for lost items will be accepted after this period, as we are unable to lodge a claim for missing or damaged items outside 14 days due to most courier companies not accepting claims outside this period.  

- we take no responsibility for a parcel once delivered to the requested address.

Delivery to Us 

We recommend that all devices returned to us are done so using a tracked and insured service. In the unlikely event that our office is unmanned, all deliveries (including Royal Mail) will be delivered to a safe place. This is a secure and monitored area. Once  delivered to the safe place, we accept full responsibility for any loss.  By accepting our terms & conditions at the time of sale, you acknowledge and agree to this process. 

Pricing or Website Errors

We will not be liable for pricing errors. If you place an order for a product that was incorrectly priced, we will cancel your order and credit you for any charges. In the event that we inadvertently ship an order based on a pricing error, we will issue a revised invoice to you for the correct price and contact you to obtain your authorization for the additional charge, or assist you with return of the product. If the pricing error results in an overcharge to you, we will credit your account for the amount overcharged.

If a discount code is applied to a product that we are unable to accept due to a website error then we will contact you to offer an alternative or issue you with a full refund.

Calibration

All breathalyzer units start to lose their accuracy after a period of time. A recalibration requirement would normally present (but not in every case) as spurious/unreliable readings inconsistent with the alcohol consumed. The manufacturers recommend recalibration at 6 months of use or 500 tests (whichever is sooner)

Frequent testing (ie high volume testing of 100+ tests within a relatively short period) will also affect the sensor life. If you are likely to test in the high volume regime then you should consider the Alcovisor or Lion/Drager or any professional fuel cell unit.

PLEASE NOTE: It is very important to ensure on-going accuracy that regular calibration is completed, especially if you are likely to use the device for employee screening/testing. In order to protect our customers from likely 'drift' all devices (where applicable) will be set up for a calibration reminder at 6 months of use, or 500 tests (whichever is sooner). If you do not require this (and at your risk) please advise on placing your re-calibration order.          

The cost of periodic calibration is in addition to the cost of the breathalyser. Breathalyzer calibration is specifically excluded from the manufacturers warranty.

WEEE Regulations

What is WEEE?

WEEE is waste electronic and electrical equipment.

Every year in the UK households throw away around 1 million tonnes of it and many items are not treated or recycled and are buried in landfill sites. This wastes resources and puts a major strain on the environment. In addition, there are possibly potential effects on human health as a result of the presence of hazardous substances in EEE.

Under the WEEE requirement, each member state under Article 2 of the directive is required to minimise the disposal of WEEE as unsorted municipal waste and should achieve a high level collection of WEEE for treatment, recovery and environmentally sound disposal.

What are WEEE Regulations?

The regulations are European Law, aiming to tackle the growing amount of WEEE that is disposed of by setting targets for recycling and making producers (manufacturers or importers) pay for treating and recycling end-of-life electrical equipment. It aims to minimise the amount of WEEE householders throw out with their general rubbish. By keeping WEEE separate from other waste it can be treated, the hazardous substances can be removed and a large amount of waste can be recycled rather than sent to landfill.

What are we doing to comply with WEEE Regulations?

We are committed to reducing the amount of WEEE that goes to land fill. We are offering a free take back scheme. Any customer who purchases a blood pressure monitor or breathalyser device from us is able to give us their old like-for-like product for us to dispose of in an environmentally friendly way.

This can only be offered when an old product has the same use as the new product, for example, blood pressure monitor for blood pressure monitor or breathalyser for breathalyser. You must deliver this back to us within 28 days of purchasing your new item.

You must deliver the item back to us by dropping off at our premises or posting back to us at the address below. We will refund your postage fee if you choose to return to us by mail.

Breathalyser Direct Ltd

Unit 1, Kingham Rd

Churchill, Oxon OX7 6NE

All electrical items received on our Take Back Scheme will be taken to a regulated WEEE compliant recycling site.

How can I tell if a product comes under the WEEE Regulations?

You can tell which products are covered by the WEEE regulations by looking out for the 'crossed out wheeled bin symbol'. From 13th August 2005, all new electrical products placed on the market must have this symbol:

VAT

Our Registration No. 921 9878 85

Breathalyser Direct Ltd

Registered Company No. 6442896

Copyright

Please note we are not related in anyway to UKBreathalysers Ltd, we also have no link to AlcoSense (Nav Now Group) in any way.

All rights to the designs and information contained in and on our website are owned by The BreathalyserDirect series of companies and are protected by copyright.

By ordering from us you agree to be bound by our terms and conditions.

Breathalyser Direct

The UK's Leading Breathalyser & Alcohol Testing Specialists